Last Updated: July 7, 2026
Welcome to MediaStar Software (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share while using our website.
This Privacy Policy explains how information is collected, used, stored, and protected when you visit https://ms-download.com.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When you contact us by email, we may collect information such as:
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Your name (if provided)
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Email address
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Receiver model information
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The contents of your message or inquiry
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Any additional information you voluntarily provide
Providing this information is entirely optional.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
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IP address
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Browser type and version
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Device information
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Operating system
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Pages visited
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Date and time of your visit
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Referring website
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General usage statistics
This information helps us improve website performance, security, and user experience.
How We Use Your Information
Information collected through our website may be used to:
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Respond to your inquiries
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Provide customer support
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Improve our website and services
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Maintain website security
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Diagnose technical problems
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Analyze website performance
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Prevent fraud and unauthorized access
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Comply with applicable legal obligations
We only use personal information for legitimate business purposes related to operating and improving our services.
Cookies
MediaStar Software uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
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Remember user preferences
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Improve website functionality
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Analyze visitor behavior
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Enhance website performance
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Maintain website security
Most web browsers allow you to disable or manage cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Third-Party Services
Our website may use trusted third-party services to help operate and improve the website. These services may include:
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Website analytics
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Content delivery services
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Security and spam protection
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Search functionality
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Website hosting
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Performance monitoring
These providers may collect technical information in accordance with their own privacy policies.
Downloaded Software
MediaStar Software provides firmware and software downloads for compatible MediaStar satellite receivers.
Downloading software from our website does not require creating a user account.
Users are responsible for selecting firmware that matches their specific receiver model.
Data Security
We implement reasonable administrative, technical, and organizational measures to protect the information under our control from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no website or internet transmission can be guaranteed to be completely secure. Users should always exercise appropriate caution when sharing information online.
Data Retention
We retain personal information only for as long as necessary to:
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Respond to inquiries
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Maintain customer support records
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Meet legal requirements
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Protect our legitimate business interests
Information that is no longer required is securely deleted or anonymized where appropriate.
External Links
Our website may contain links to third-party websites for your convenience or additional information.
We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
MediaStar Software is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, appropriate steps will be taken to remove it.
Your Privacy Rights
Depending on your applicable local laws, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of personal information
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Object to certain processing activities
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Withdraw consent where applicable
To make a privacy-related request, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.
Any updates will be published on this page together with the revised “Last Updated” date. Continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your information, please contact us.
MediaStar Software
Website: https://ms-download.com
Email: info@ms-download.com
Thank you for trusting MediaStar Software. We are committed to protecting your privacy while providing a reliable and secure software download experience.
