This Privacy Policy explains what information is processed when you use ms-download.com, why it is used, and the choices available to you. We keep public data collection limited to what is reasonably needed to operate, protect and improve the software download service.
1. Information We Process
Depending on how you use the website, the following information may be processed:
- Technical request information, such as IP address, browser/user-agent, requested page, timestamps and server/security logs.
- Download activity, including the selected file and a privacy-protected representation of the requesting IP address used for aggregate counts, abuse prevention and troubleshooting.
- Information you submit voluntarily, such as the text of a file-problem report or an email sent to our support address.
- Preference data, such as the light/dark theme stored locally in your browser.
The public website does not require a customer account for ordinary software downloads.
3. Advertising and Google AdSense
The website may use Google AdSense or other advertising services to support the cost of operating a free software library. If Google advertising code is enabled, third-party vendors, including Google, may use cookies or similar identifiers to serve, measure and personalize ads based on your visits to this and/or other websites.
Google explains how it uses data on partner sites at How Google uses information from sites or apps that use its services. You can manage Google advertising personalization through Google Ads Settings.
Where consent is legally required for advertising technologies, advertising choices must be collected before those technologies are used. For regions where Google requires a certified consent management platform for publisher ads, we will use an appropriate Google-certified consent solution before enabling personalized ad serving.
4. How Information Is Used
- Operate and secure the website and protected download flow.
- Count downloads and understand aggregate library usage.
- Investigate broken downloads, abuse, errors and suspicious activity.
- Respond to support, correction or distribution inquiries.
- Maintain site performance and improve navigation and content quality.
- Support advertising where ads are enabled and legally permitted.
6. Data Retention
Operational and security data is kept only for as long as reasonably necessary for the purposes described above, subject to technical, security and legal requirements. File reports and correspondence may be retained while an issue is being reviewed and for a reasonable period afterward.
7. Your Choices and Privacy Rights
You can block or delete cookies through your browser settings, change the site theme without creating an account, and use Google Ads Settings to control Google ad personalization where available.
Depending on your location, privacy law may provide rights relating to access, correction, deletion, objection or restriction of certain personal information. To make a privacy request, contact info@ms-download.com. We may need enough information to understand and verify the request.
8. Children's Privacy
This software download service is not directed to children under 13, and we do not knowingly request personal information from children through the public download workflow.
9. Security
We use reasonable technical measures to protect the website and reduce unauthorized access, including protected administrative areas, request validation and server-side download controls. No internet service can guarantee absolute security.
10. Policy Changes
We may update this Privacy Policy when site features, advertising services or legal requirements change. The page's “Last updated” date shows when this version was most recently revised.
11. Contact
Questions about privacy can be sent to info@ms-download.com.